What This Policy Covers
This privacy policy describes how 5000 Taka collects, stores, uses and protects personal information when you create an account, deposit via bKash, Nagad or Rocket, browse the live casino lobby or contact support. We gather basic identity details during sign-up to verify you meet eligibility rules
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in regions where the service is permitted under local law. Payment information comes directly from your mobile wallet provider when you send a deposit or request a withdrawal; we store transaction identifiers, amounts and timestamps to reconcile your account balance and comply with financial record-keeping standards.
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Device data includes your IP address, browser type, operating system and login timestamps so we can detect unusual activity and prevent unauthorised access. We also log the pages you visit inside the lobby, the games you open and the filters you apply so we can improve
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navigation and recommend relevant tables or slot rooms. Support messages you send through live chat, email or the in-app contact form are kept to resolve your query and train our team. Cookies and similar tracking technologies remember your language preference, session state and whether you've accepted
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our cookie notice; you can manage these through your browser settings at any time. We do not sell or rent your personal data to third parties for marketing purposes. We may share limited information with payment processors to complete deposits and withdrawals, with game providers to
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load your session and with hosting and security partners who help us operate the platform under strict confidentiality agreements. Data retention periods vary by category: financial records are kept as long as local regulations require, support tickets for two years after closure, and inactive account profiles
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for one year before anonymisation. If you wish to request a copy of your data, correct an error, or delete your account entirely, contact our support team using the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.